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Privacy Policy

 

Last updated: February 14, 2025

Introduction

Woodburn Electrical (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [website address] and use our services.

Information We Collect

Information You Provide
We may collect information that you voluntarily provide when you:
– Complete contact forms
– Request quotes
– Send us emails
– Subscribe to newsletters
– Apply for employment

This information may include:
– Name and contact details
– Email address
– Phone number
– Business information
– Project requirements
– Employment history and qualifications

Information Automatically Collected
When you visit our website, we may automatically collect:
– IP address
– Browser type
– Device information
– Pages viewed
– Time spent on pages
– Referring website
– Geographic location

How We Use Your Information

We use the collected information to:
– Respond to your inquiries
– Process your requests
– Provide quotes
– Improve our services
– Send relevant communications
– Maintain security
– Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:
– Service providers who assist our operations
– Professional advisors
– Law enforcement when required by law
– Business partners with your consent

Data Security

We implement appropriate security measures to protect your information, including:
– Secure servers
– Encryption
– Access controls
– Regular security assessments

However, no internet transmission is completely secure. We cannot guarantee the security of information transmitted to our website.

Cookies and Tracking

We use cookies and similar technologies to:
– Improve website functionality
– Analyse usage patterns
– Remember your preferences
– Enhance user experience

You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

Your Rights

You have the right to:
– Access your personal information
– Correct inaccurate information
– Request deletion of your information
– Opt-out of marketing communications
– Lodge a complaint with relevant authorities

Children’s Privacy

We do not knowingly collect information from children under 13. If you believe we have inadvertently collected such information, please contact us.

Changes to Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Contact Information

For questions about this Privacy Policy or our practices:

Woodburn Electrical
744 Captain Cook Highway
Yorkeys Knob QLD 4878
Phone: 0458 967 252
Email: office@woodburnelectrical.com.au

Jurisdiction

This policy is governed by Australian law and operates under the Privacy Act 1988 (Cth) and Australian Privacy Principles.

Additional Rights for Australian Residents

Under Australian privacy law, you have the right to:
– Know why your personal information is being collected
– Know how it will be used and disclosed
– Access your information
– Correct your information
– Make a privacy complaint

Business Transfers

If Woodburn Electrical is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your information.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.